FREQUENTLY ASKED QUESTIONS

What is KACHNG?

KACHNG is a digital receipt management platform that allows you to receive, store, and organize all your digital receipts in one place. Simply use your exclusive KACHNG address when making purchases, and your receipts will automatically be stored in the app.

How do I sign up?

Signing up is quick and easy! Download the KACHNG app, create your unique KACHNG email address, and start using it at checkout to receive digital receipts.

How do I use my KACHNG address at checkout?

Whenever you make a purchase online or at a store that offers email receipts, simply provide your KACHNG email address (yourname@kachng.co) to receive the receipt directly in your app.

What are the environmental benefits of using KACHNG?

By using KACHNG, you’re helping reduce paper waste and the toxic chemicals found in paper receipts. For every 100 digital receipts you collect, KACHNG will plant a tree in your name, further contributing to environmental restoration.

Can I organize my receipts in the app?

Yes, you can easily organize your receipts within the app. KACHNG allows you to categorize and store receipts so you can easily find them when needed.

What happens if I lose access to my receipts?

Your digital receipts are securely stored in the KACHNG cloud, so you can access them at any time. Even if you change devices, your receipts will still be available when you log into your account.

Is KACHNG free to use?

Yes, KACHNG is free to download and use. We also offer additional features for power users who want enhanced functionality.

How does the tree planting program work?

For every 100 digital receipts you receive through KACHNG, we’ll plant a tree in your name through our partnership with One Tree Planted. You’ll also receive a certificate showing where your tree was planted and which program it supports.

Does KACHNG work with all retailers?

KACHNG works with any retailer that offers email receipts. Simply provide your KACHNG email address at checkout to start receiving your digital receipts.

How can I ensure my KACHNG address is accepted at checkout?

Make sure to provide your KACHNG email address during the transaction when asked if you’d like to receive a receipt via email. Most retailers that offer digital receipts will accept it.